State Farm® Insurance Agent Stephanie Sponder
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kimberli Avila
September 11, 2024
5
out of
5
rating by Kimberli Avila
"Tiffany Sawyer did an excellent job at getting me quotes and walking through all the specifics in a timely manner! I would recommend her to everyone I know. You won't be disappointed or overcharged!"
We responded:
"Kimberli, thank you for your wonderful review! I'm glad to hear that Tiffany was able to provide you with timely and detailed quotes. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Brisa Bejarano
September 10, 2024
5
out of
5
rating by Brisa Bejarano
"Shantel was super helpful and very easy to work with during this process."
We responded:
"Thank you, Brisa! I'm glad Shantal could assist you and make the process easy. We appreciate your feedback and are here for any future needs. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Chuck Foreman
September 10, 2024
5
out of
5
rating by Chuck Foreman
"Always extremely helpful, efficient and courteous. And responds quickly"
We responded:
"Chuck, thank you for your kind words! I'm glad to hear that you find our team helpful, efficient, and courteous. We always strive to respond quickly and provide great service. If you ever need further assistance, don't hesitate to reach out. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Nate Klemann
September 10, 2024
5
out of
5
rating by Nate Klemann
"Stephanie Sponder's State Farm agency has been great to work with! They are always prompt in addressing in any questions I have and made the process of insuring my first home so easy. Elysia in particular has been very helpful and provided valuable insight when choosing an insurance plan that protects my first home."
We responded:
"Nate, thank you for your wonderful review! I'm glad our team, especially Elysia, could assist you with insuring your first home. It's great to know that our prompt responses and valuable insights made the process easy for you. If you have any further questions or need assistance in the future, we're here to help. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
meheret ashagre
September 9, 2024
5
out of
5
rating by meheret ashagre
"I was very happy with the service. Agent Shantal did an awesome job helping me. Very efficient!"
We responded:
"Thank you, Meheret, for your wonderful review! I'm glad Shantal could assist you efficiently. We appreciate your feedback and look forward to helping you with any future needs. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Jordan Thomas
September 6, 2024
5
out of
5
rating by Jordan Thomas
"I highly recommend State Farm to everyone the customer service is really good they try to best to make it affordable as possible thank you so much Shantal! :)"
We responded:
"Thank you, Jordan, for your kind review! I'm glad to hear that you found our customer service helpful and affordable. Shantal is a valuable member of our team, and I'll be sure to pass along your appreciation. If you have any further questions or need assistance, feel free to reach out. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Ryan
August 27, 2024
5
out of
5
rating by Ryan
"Completely satisfied with the service. I was able to speak the same person over the phone multiple times who understood my policy needs. Unlike other companies who would put me in touch with random people each time. The price beat out other companies easily as well. Would give a 6/5 stars if I could! Shout out Tiff!"
We responded:
"Ryan, thank you for your positive feedback! I'm glad you were satisfied with our service and that you appreciated the consistency of speaking with the same person. It's great to know that our pricing met your expectations. I'll make sure Tiff gets your shout-out. If you need any further assistance, feel free to reach out. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Rachel Sebastian
August 27, 2024
5
out of
5
rating by Rachel Sebastian
"This team was incredibly helpful to me in figuring out what I was paying for with my insurance, going above and beyond many of their peers!"
We responded:
"Rachel, thank you for your kind words and the 5-star rating. I'm glad our team could assist you in understanding your insurance coverage. We always aim to go above and beyond for our customers. If you have any further questions or need assistance in the future, feel free to reach out. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Don Stupica
August 27, 2024
5
out of
5
rating by Don Stupica
"Can't thank this team enough, in particular Tiffany Sawyer, for getting my daughter and future son-in-law set up with new auto and renters insurance! My daughter is moving out to Denver from Ohio and Tiffany was there the entire way helping get her taken care of with her new insurance needs. The customer service received was fantastic and the bundled rates were extremely competitive. Great agency, highly recommend them for any insurance needs! Thanks again Tiffany!"
We responded:
"Don, thank you for your wonderful review. I'm glad Tiffany was able to assist your daughter and future son-in-law with their auto and renters insurance needs during their move to Denver. It's great to know that you found our customer service fantastic and our rates competitive. We appreciate your recommendation and are here for any future insurance needs. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Katie Regan
August 26, 2024
5
out of
5
rating by Katie Regan
"I have had nothing but good experiences with the agents at the Stephanie Sponder State Farm. We've been with them for a while, and I recently reached out to an agency that I allegedly have a discount with through my employer. The rates there were legitimately 3x higher. Lately, I have been working with Elysia on getting a new car added to our account and she has been very responsive and helpful. Would definitely recommend!"
We responded:
"Katie, thank you for your positive feedback! I'm glad you've had good experiences with our team and found our rates competitive. Elysia will be happy to hear she was able to assist you effectively with adding your new car. We appreciate your recommendation and look forward to continuing to serve your insurance needs! If you have any further questions or need assistance, please don't hesitate to reach out. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Chris Hildreth
August 23, 2024
1
out of
5
rating by Chris Hildreth
"Started with Stephanie with one vehicle policy in 2012. Fast forward to last year ('23), I had 3 full coverage vehicle policies, umbrella, homeowners, and rental/landlord policies. I had a wonderful experience with Chelsea Gonzales-Yunn until her departure last year. Sadly, I received poor customer service from my new contact that took over my account. Unfortunately, it was not just wasting personal time, waiting half the month for an email response, etc., it was account mistakes that ended up costing me. I first reached out when I received a monthly bill for over $500 when my normal bill was $260+/-. I was told that policies have increased in Colorado, and due to my car renewal, my policy increased. But it should even back out after a few payments. I asked to confirm that all my multi line discounts were in place, and I was assured they were by the representative. When I received the next bill, it was closer to $400, and I reviewed the statement to find that both of my mutipolicy discounts were removed with the last auto renewal. I followed up to figure out why and to request a reconciliation of my auto pay accounts since 1/1/24. I received a generic email message about policy increases explained again from my representative and that it will take some time to receive a breakdown from the underwriters. The response came after having to follow up 3 times over the course of 15 days. It was at that point that I requested a new agent online. It was very easy. My new agent reached out within the time frame (3 business dates) and went over my entire account like I was a brand new customer. It was then when I was informed that the reason for my issues with my auto pay was that my name was not consistent throughout all policies. So even though the addresses matched, just because one says "Chris" and another said "Christopher" the system was not recognizing the corelation between policies and thus the system kicked out the policies upon the auto renewal. To make it irreversible, I needed to change the address of one of my vehicles. Based on this update in the system, I can not receive a refund for the 3-4 months of incorrect auto payments. Unfortunately, I can deal with this type of underpaid, bare minimum customer service at my local fast food chain, but not with my insurance carrier. I hope they find better help in the future."
We responded:
"Chris, thank you for sharing your detailed feedback. I'm grateful for your long-term relationship with our office and for highlighting your positive experience with Chelsea. I'm genuinely sorry to hear about the issues you've faced recently, including the billing discrepancies and the delays in communication. Your concerns about the service and the policy inconsistencies are important to us. We strive to provide excellent service, and it's clear we fell short in this instance. If you have any further questions or need assistance, please don't hesitate to reach out to our office. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Macie kubat
August 22, 2024
5
out of
5
rating by Macie kubat
"Tiffany provided the best service. She responded to my online request for a potential quote within hours and Tiffany was happy to answer any and all questions I had! She made the process so easy and fast, couldn’t recommend enough!"
We responded:
"Macie, thank you for your wonderful review. I'm glad to hear that Tiffany provided you with such prompt and helpful service. It's great that she made the process easy and fast for you. We're always here to assist with any future needs or questions. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Emily Hill
August 15, 2024
5
out of
5
rating by Emily Hill
"Super helpful"
We responded:
"Hey Emily, Thanks for the great review! I'm glad you found our service helpful. If you need anything else, feel free to reach out. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Izzy Donahue
August 15, 2024
5
out of
5
rating by Izzy Donahue
"Stephanie Sponder, Leah Morgan, and Elysia Lezama have been nothing short of fantastic to work with. We relocated to Denver and then back to Virginia and they have helped to make this transition comfortable and easy! They show incredible customer service and great care for their clients."
We responded:
"Welcome to Colorado, Izzy! It’s been our pleasure helping you with your insurance. We look forward to meeting you and Isaac in the future. Happy Holidays!"
Roche
August 8, 2024
5
out of
5
rating by Roche
"Jake from State Farm was amazing!"
We responded:
"Hey Roche, Thanks for the awesome review! I'm so glad Jake could provide you with amazing service! If you need anything else, feel free to reach out anytime. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Britt
August 8, 2024
5
out of
5
rating by Britt
"I had the opportunity to work with Jake. This was my first time shopping around for car insurance as I’ve been with USAA for 15+ years. Jake made this process quick and painless AND cut my bill in half while giving me more coverage 🤯 If you’re shopping around for insurance, ask for Jake at this location and you won’t be disappointed!"
We responded:
"Hey Britt, I'm so glad you had a great experience with Jake! It's awesome to know he made the process quick and painless for you and even helped cut your bill in half while giving you more coverage! Thanks for recommending him. If you need any further assistance, feel free to reach out anytime. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Austin Gunn
August 8, 2024
5
out of
5
rating by Austin Gunn
"Jake from State farm is awesome! Oh and that is his real name I even had to ask to see if it was true! Saved me a bunch of money too!!"
We responded:
"Thank you, Austin, for sharing your positive experience with Jake at our office! We're thrilled to hear he was able to save you money and provide excellent service. We're here for all your insurance needs in the future. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
ron nennich
August 7, 2024
5
out of
5
rating by ron nennich
"Alicia was very thorough and very helpful with my insurance needs"
We responded:
"Hey Ron, thanks a lot for the awesome review! I'm glad Alicia could help you out with your insurance needs. If you ever need anything else, we're here for you! - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Benjamin O
August 6, 2024
5
out of
5
rating by Benjamin O
"Jake H was great. Knowledgeable, patient, and ended up saving me some $$ and improved my coverage, which is always awesome."
We responded:
"Hey Benjamin, thanks for the awesome review! I'm glad Jake was able to help you save some money and improve your coverage. We appreciate your feedback and are here if you need anything else! - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Steve Benko
July 31, 2024
5
out of
5
rating by Steve Benko
"Sarah was great to work with, fast, friendly and professional!"
We responded:
"Hey Steve! Thanks a bunch for the awesome review! I'm so glad to hear that Sarah was fast, friendly, and professional in helping you out. We're always here if you need anything else! - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Guadalupeordaz Ordaz
July 26, 2024
5
out of
5
rating by Guadalupeordaz Ordaz
"I just got home and auto bundled with Jake H. He was thorough and very helpful with our policy! He went above and beyond helping us with the best rates, we appreciate him and state farm for their customer service! We are excited to be apart of the team !"
We responded:
"Thanks a bunch for your awesome review! I'm so glad to hear that Jake was thorough and helpful with your home and auto bundle! We appreciate you choosing us and are happy to have you as part of the State Farm family. If you ever need anything else, don't hesitate to reach out! - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Erica Cooper
July 25, 2024
5
out of
5
rating by Erica Cooper
"I love mis Shara .P ,she was amazing got use the best quote.It literally only to like 20 minutes max .She was understand and answered all of our questions and concerns 💕🙏 Thank you so much Shara at State Farm 🙂"
We responded:
"Hey Erica! Thank you so much for your wonderful review! I'm so happy to hear that our office provided you with an amazing experience and got you the best quote in just 20 minutes! We appreciate your kind words and look forward to assisting you with any future needs! - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Justin Edmonds
July 17, 2024
2
out of
5
rating by Justin Edmonds
"My experience with this office has been frustrating and subpar over my first six months with them. Primarily, I've been dealing with Tiffany during this time. I came to them after having a poor experience with another State Farm agent. Initially, communication was frequent though regularly inaccurate. I received quotes for auto and home. The auto quote went up twice during the initial quoting process which felt like quite the bait and switch. Each time I was told that it was a computer error or a corporate error. I reminded her of my pervious poor experience and that accurate communication was really important to me. I was told that it was a highly unusual situation and they apologized for any miscommunication and errors in the quoting process. Despite my hesitation, I was frustrated to dealing with the process of changing providers again so I moved forward with SF and this office to handle my business. Recently for my 6-month renewal, I received an increase of 20% on my auto policy without any tickets/collision claims. I do pay for zero deductible glass replacement and a windshield was replaced during this time period. I called the office 8 business days ago and asked to speak to Tiffany to discuss both the policy increase and a reduction in the Drive, Safe and Save discounts. When I agreed to sign up for the Drive, Safe and Save (essentially monitoring of our driving for a discount) I was told that the discount can only go up, not down. However at renewal, one of our vehicles discount is down 90%. I haven't received a call back and so I called again today, spoke with the same person, was told that Tiffany was yet again unavailable and if they could give me a call back. Receiving a call back in less than a week doesn't seem like too much to ask. It really does feel that they did the bare minimum to earn by business and then once they had it, the service has diminished and the price has gone up. I've held off on writing this review because I wanted to provide them with the benefit of the doubt but it's time that I share my experience so hopefully others don't have the same."
We responded:
"Justin, thank you for sharing your detailed feedback. I'm genuinely concerned about your frustrating experience over the past six months. It's important to us that our clients receive accurate communication and timely responses, and I'm sorry that we fell short in your case. I understand your concerns regarding the auto policy quote changes and the Drive Safe and Save discount reduction. Your experience with the policy increase and the lack of follow-up is certainly not the level of service we aim to provide. I appreciate you bringing this to our attention, and I will ensure that we address these issues promptly. I look forward to speaking with you during our scheduled meeting so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to us, and we want to make things right. Thank you again for your feedback. Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Luther Bonow
July 16, 2024
5
out of
5
rating by Luther Bonow
"Excellent and Easy service, kinda homey in a way in comparison to other INS agents. I would recommend, Thank you Sarah Pickens!"
We responded:
"Thank you, Luther! I'm glad you found our service excellent and easy, with a homey touch compared to other agents. Sarah will be thrilled to hear your recommendation! We're grateful for your kind words and look forward to assisting you with any insurance needs in the future. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"
Carl Carpenter
July 15, 2024
5
out of
5
rating by Carl Carpenter
"Stephanie and her team are always very pleasant and accountable. They care about their clients and it shows. I would highly recommend this agency!"
We responded:
"Thank you, Carl, for your kind words! We are glad to hear that you find our team pleasant and accountable. We truly care about our clients and appreciate your recommendation. If you ever need assistance with your insurance needs, feel free to reach out to our office. - Stephanie Sponder - State Farm Insurance Agent, Denver, CO"