Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justin Edmonds

Justin Edmonds

July 17, 2024

2  out of  5 rating by Justin Edmonds
"My experience with this office has been frustrating and subpar over my first six months with them. Primarily, I've been dealing with Tiffany during this time. I came to them after having a poor experience with another State Farm agent. Initially, communication was frequent though regularly inaccurate. I received quotes for auto and home. The auto quote went up twice during the initial quoting process which felt like quite the bait and switch. Each time I was told that it was a computer error or a corporate error. I reminded her of my pervious poor experience and that accurate communication was really important to me. I was told that it was a highly unusual situation and they apologized for any miscommunication and errors in the quoting process. Despite my hesitation, I was frustrated to dealing with the process of changing providers again so I moved forward with SF and this office to handle my business. Recently for my 6-month renewal, I received an increase of 20% on my auto policy without any tickets/collision claims. I do pay for zero deductible glass replacement and a windshield was replaced during this time period. I called the office 8 business days ago and asked to speak to Tiffany to discuss both the policy increase and a reduction in the Drive, Safe and Save discounts. When I agreed to sign up for the Drive, Safe and Save (essentially monitoring of our driving for a discount) I was told that the discount can only go up, not down. However at renewal, one of our vehicles discount is down 90%. I haven't received a call back and so I called again today, spoke with the same person, was told that Tiffany was yet again unavailable and if they could give me a call back. Receiving a call back in less than a week doesn't seem like too much to ask. It really does feel that they did the bare minimum to earn by business and then once they had it, the service has diminished and the price has gone up. I've held off on writing this review because I wanted to provide them with the benefit of the doubt but it's time that I share my experience so hopefully others don't have the same."
Profile photo of Luther Bonow

Luther Bonow

July 16, 2024

5  out of  5 rating by Luther Bonow
"Excellent and Easy service, kinda homey in a way in comparison to other INS agents. I would recommend, Thank you Sarah Pickens!"
Profile photo of Carl Carpenter

Carl Carpenter

July 15, 2024

5  out of  5 rating by Carl Carpenter
"Stephanie and her team are always very pleasant and accountable. They care about their clients and it shows. I would highly recommend this agency!"
Profile photo of Nora Pearson

Nora Pearson

July 12, 2024

5  out of  5 rating by Nora Pearson
"I love this agency. I have been working with them for 3 years, and they are very compassionate, helpful, and responsive. So lucky I found them!"
Profile photo of Steven Malach

Steven Malach

July 11, 2024

5  out of  5 rating by Steven Malach
"Just spoke with Elysia and she was amazing! Walked me through all the insurance details and answered any questions that I had! We need more people like Elysia in the workplace today, she was very kind, respectful, knowledgeable, and just a pleasure to talk with. Thanks Elysia, for your help and your time today:). Best, Steven"
Profile photo of Gerry Skousen

Gerry Skousen

July 8, 2024

5  out of  5 rating by Gerry Skousen
"We recently had a death in the family. Stephanie and her team were so unbelievably helpful. They went above and beyond to show kindness, empathy, and amazing service in helping us understand the process, answer any questions, and get the claim taken care of with as little hassle and as quickly as possible. To have an agent and team that is not only incredibly capable but who also truly cares in times of need is invaluable and that is what you get with Stephanie and her team! We are so grateful for them!"
Profile photo of Roger Lazo

Roger Lazo

July 3, 2024

5  out of  5 rating by Roger Lazo
"Just wanted to say I had a great experience with Elysia, who made sure all my questions and concerns were addressed."
Profile photo of Austin Gunn

Austin Gunn

July 3, 2024

5  out of  5 rating by Austin Gunn
"Jake from State farm is awesome! Oh and that is his real name I even had to ask to see if it was true! Saved me a bunch of money too!!"
Profile photo of Thad Een

Thad Een

June 26, 2024

5  out of  5 rating by Thad Een
"It was a pleasure working with Sarah & Stephanie. Sarah helped save us hundreds of dollars per month on car insurance; and helped us navigate several unique factors!"
Profile photo of Queen E

Queen E

June 24, 2024

5  out of  5 rating by Queen E
"I'm Very Thankful and Appreciative Of This Awesome Team, I Got Exactly What I Needed Immediately, Which Saved Me A Headache and Hassle..."
Profile photo of Warren Churchill

Warren Churchill

June 24, 2024

5  out of  5 rating by Warren Churchill
"Sarah was very helpful in getting me a quick quote much lower than my brokerage had even after I had been with them for 3 years. More expertise with state farm as a carrier."
Profile photo of Bruce


June 19, 2024

5  out of  5 rating by Bruce
"I had a very long relationship with this office and they are great!"
Profile photo of Patrick Wischerath

Patrick Wischerath

June 19, 2024

5  out of  5 rating by Patrick Wischerath
"I have had Stephanie and Tiff help me with my auto insurance policy for a few years and recently I bought a home. Tiff was extremely helpful and communicative when it came to explaining my policy and providing all the documentation to my mortgage company."
Profile photo of rachael Haslage

rachael Haslage

June 14, 2024

5  out of  5 rating by rachael Haslage
"Jake with State Farm (hilarious I know!) was amazing to work with. He was kind and knowledgeable and I never felt like I was being sold a policy. I appreciate your help Jake! I'd highly recommend you to any friends and family!"
Profile photo of Andrew Van Slyke

Andrew Van Slyke

June 12, 2024

5  out of  5 rating by Andrew Van Slyke
"Katie, and others on the team are very helpful and responsive to questions via email or phone."
Profile photo of Ashley Slover

Ashley Slover

June 10, 2024

5  out of  5 rating by Ashley Slover
"I recently got a new car and worked with Tiffany in the office through the process. I have renter’s insurance with them already, so I was happy to get car insurance too. Tiff was great and always answered my questions in a timely manner and was able to give me a quote without knowing the exact car up front. When I was at the dealership, she was standing by via text waiting for the VIN and mileage to finalize my plan so I could drive off the lot fully insured. It was such an easy process and Tiff was great to work with. I highly recommend this State Farm office for your insurance needs."
Profile photo of Valeria Pernas

Valeria Pernas

June 10, 2024

5  out of  5 rating by Valeria Pernas
"Elysia was super helpful and quickly provided me with more information and resources on the best insurance for me. The quote I received was very affordable and provided me with the ideal coverage. Thank you Elysia!"
Profile photo of Jordan S

Jordan S

June 5, 2024

5  out of  5 rating by Jordan S
"Believe it or not, "I worked with Jake from StateFarm!" Was in a position to start shopping insurance after a nightmare of switching all my policies (home, auto, motorcycle, and atv) to Farmers. Jake was able to quickly provide me quotes for coverage which not only match, but exceeded my prior coverage, and end up saving me money. I appreciate working with an agency that has local presence, consolidated policies under the same app/login, and friendly & professional staff. Thanks Jake + Team"
Profile photo of Melanie Hudson

Melanie Hudson

June 4, 2024

5  out of  5 rating by Melanie Hudson
"Elysia has been such a pleasure to work with! She is attentive, knowledgable, and genuinely cares about her clients. I would highly recommend working with her for all of your insurance needs. Thank you so much for all of your help!"
Profile photo of Mark Varela

Mark Varela

May 31, 2024

5  out of  5 rating by Mark Varela
"Elysia made the service very simple and easy ,she makes you feel apart of her family and she is very professional with her work ,I definitely recommend her to others."
Profile photo of Carol Schoun

Carol Schoun

May 31, 2024

5  out of  5 rating by Carol Schoun
"Big hailstorm last night damaging car. Tiff responded immediately and helped through claim process as we needed additional info and help! Patient, pleasant, responsive, and helpful!"
Profile photo of Gabrielle Staats

Gabrielle Staats

May 31, 2024

5  out of  5 rating by Gabrielle Staats
"Elysia is incredible! So kind and attentive and ready to answer any questions. 100/10"
Profile photo of Katherine Crowell

Katherine Crowell

May 17, 2024

5  out of  5 rating by Katherine Crowell
"We bought our first homeowner's insurance policy with Stephanie and Elysia. They were a pleasure to work with. Extremely responsive, great communicators, and very helpful. I highly recommend their team!"
Profile photo of Gil ruybal

Gil ruybal

May 16, 2024

5  out of  5 rating by Gil ruybal
"Elysia L. was very friendly, knowledgeable, and answered all of my renter’s insurance questions. She was also very prompt in getting me my quote in a quick and timely manner. I would highly recommend Elysia and the Stephanie Sponder Agency for anyone looking for a great insurance agency!"
Profile photo of Shelly Ortiz

Shelly Ortiz

May 16, 2024

5  out of  5 rating by Shelly Ortiz
"Big big thanks to my agent Elysia! I'm moving to Colorado from Arizona soon, and the whole process has been incredibly stressful. Trying to learn the difference in insurance between states has been confusing, and she helped clarify a lot of the terms and lingo I wasn't familiar to. Elysia laid it out really clearly how the transition would work, and did a wonderful job at easing my anxieties and making the move feel more comfortable and secure."